Please read
the Terms of Service before purchasing any of our hosting packages.
You MUST agree to our terms before applying for webhosting from
HostEcon.
VERY IMPORTANT NOTICE: *All Payments To
HostEcon.com for Dedicated Servers Are Non-Refundable*
1.) Account
Setup HostEcon.com
We will setup
your account after we have received payment and we and/or our
payment partner(s) have screened the order(s) incase of fraud. It is
your responsibility to provide us with an email address, which is
not @ the domain(s) you are signing up under. We may choose to
provide the hosting info only to the paypal email provided.
2.) Content
All services
provided by HostEcon.com may only be used for lawful purposes. This
includes, but not limited to; copyrighted material, material we
judge to be threatening or obscene. The customer agrees to indemnify
and hold harmless HostEcon.com from any claims resulting from the
use of our services. HostEcon is a lawful web-hosting company of
which Hong Kong law is recognized.
Examples of
unacceptable material:
-
Copyright /
Pirated Software
-
Hate /
Racist / Discriminating sites
-
Underage Porn.
3.) Zero
Tolerance Spam Policy
We take a
zero tolerance stance against sending of unsolicited e-mail,
commonly known as spam. Any user who sends out spam will have their
account terminated without notice.
HostEcon.com
reserves the right to require changes or disable as necessary any
web site, account, database, or other component that does not comply
with this policy, at its sole discretion. HostEcon.com also reserves
the right to make any such modifications in an emergency at our sole
discretion.
HostEcon.com
reserves the right to charge the holder of the account used to send
any unsolicited e-mail a clean up fee. This cost of the clean up fee
is left entirely to the discretion of HostEcon.com. All rights
reserved.
4.) Payment
Information
You agree to
supply appropriate payment for the services received from
HostEcon.com, in advance of the time period during which such
services are provided. You agree that until and unless you notify
HostEcon.com of your desire to cancel any or all services received,
those services will be billed on a recurring basis.
HostEcon.com
reserves the right to change the monthly payment amount and any
other charges at anytime.
5.) Backups
and Data Loss
Your use of
the service is at your sole risk. HostEcon.com is not responsible
for files and data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all
appropriate backups of files and data stored on HostEcon.com
servers.
6.)
Cancellation and Refunds
HostEcon.com
reserves the right to cancel the account at any time.
Customers may
cancel at any time. HostEcon.com gives you a conditional 10-day
money back guarantee on managed shared hosting, and reseller
solutions. Refund requests after 10 days will not be negotiated.
Accounts
cancelled/terminated by HostEcon.com do not qualify for the 10-day
money back guarantee. Only first-time accounts are eligible for a
refund. For example, if you've had an account with us before,
cancelled and signed up again, you will not be eligible for a refund
or if you have opened a second account with us.
7.)
Resource Usage
Users may not
initiate the following:
-
a) Run any
process that requires more than 8Mb of memory space, more than
30 CPU seconds, or use more than 5% of all available system
resources at any time.
-
b) Run any
type of interactive real-time chat applications that require
server resources. Remotely hosted services are fully allowed.
-
c) Run
stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as
IRCD.
-
d) Run any
software that interfaces with an IRC (Internet Relay Chat)
network.
-
e) Run any
gaming servers such as counter-strike, half-life,
battlefield1492, etc
8.)
Bandwidth Usage
You are
allocated a monthly bandwidth allowance. This allowance varies
depending on the hosting package you purchase. Should your account
pass the allocated amount we reserve the right to suspend the
account until the start of the next allocation, suspend the account
until more bandwidth is purchased at an additional fee, suspend the
account until you upgrade to a higher level of package, terminate
the account and/or charge you an additional fee for the overages.
Unused transfer in one month cannot be carried over to the next
month.
9.) Money
back Guarantee
On dedicated
servers and collocation no full refund will be honored, the 10-day
money back guarantee does not apply. We reserve the right to refund
a prorated amount or no refund at all.
Each of
HostEcon.com’s managed shared, and a reseller plan carries a 10-day
conditional money back guarantee on them. If you are not completely
satisfied with our services within the first 10 days of your
service, you will be given a full refund of the contract amount.
Remember, this is ONLY for monthly shared or reseller packages, and
not for yearly packages, nor dedicated servers.
Note: No
refund is available after the 10th day for monthly packages
10.) Price
Change
HostEcon.com
reserves the right to change the price of any services at any time
with a 30 days notice to the current customers. Contract pricing
customers will not be affected by any price change throughout the
contract period.
11.)
Indemnification
Customer
agrees that it shall defend, indemnify, save and hold HostEcon.com
harmless from any and all demands, liabilities, losses, costs and
claims, including reasonable attorney's fees asserted against
HostEcon.com, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed or
agreed to be performed or any product sold by customer, its agents,
employees or assigns. Customer agrees to defend, indemnify and hold
harmless HostEcon.com against liabilities arising out of; (1) any
injury to person or property caused by any products sold or
otherwise distributed in connection with HostEcon.com; (2) any
material supplied by customer infringing or allegedly infringing on
the proprietary rights of a third party; (3) copyright infringement
and (4) any defective products sold to customers from HostEcon.com's
server.
12.)
Disclaimer
HostEcon.com
will not be responsible for any damages your business may suffer.
HostEcon.com makes no warranties of any kind, expressed or implied
for services we provide. HostEcon.com disclaims any warranty or
merchantability or fitness for a particular purpose. This includes
loss of data resulting from delays, no deliveries, wrong delivery,
and any and all service interruptions caused by HostEcon.com and its
employees.
13.)
Changes to the TOS
HostEcon.com
reserves the right to revise its policies at any time without
notice.